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From software to mHealth devices, on-demand to asynchronous care, and private practice vs. enterprise support, the landscape of telemedicine companies can be confusing to navigate. Review this guide to understand the different types of companies in the telehealth game and how they can help support your career or medical practice.
Type in “telemedicine company” to Google and you’ll find yourself thrust into a confusing web of software, enterprise solutions, virtual care devices, consumer sites, and more - 13 million results deep. For someone just entering the world of telehealth, it can be confusing to get your bearings and understand all the players in this burgeoning medical field.
Whether you’re a practicing provider or resident exploring this exciting new method of healthcare delivery, an independent practice partner considering the addition of telehealth services, or a healthcare administration professional evaluating options for your clinic, this article outlines the basic categories of telemedicine companies and provides examples of each. While this isn’t meant to be a comprehensive guide, you should have a better sense of “who does what” in the telehealth industry after reading.
Remote patient monitoring companies develop applications and devices that help clinicians and researchers monitor and track patient health at a distance. Connected devices include blood-glucose monitors, blood pressure cuffs, weight scales, and thermometers as well as consumer-facing devices like fitness trackers, smart watches, and smart clothing. Remote patient monitoring is considered to be the next phase of virtual healthcare and a core component for future-looking telehealth programs as these devices can increase access to care, decrease healthcare delivery costs, and were recently approved by CMS for provider reimbursement.
Vivify Health - a platform for monitoring patients at home or via mobile device
Biotronik Home Monitoring - a remote cardiac monitoring system
Honeywell/Resideo Life Care Solutions - a remote patient monitoring partner with a suite of connected devices
Lark Health - a chronic disease management platform
Glooko - a remote diabetes management platform
Apple Watch - a smartwatch with apps for monitoring and tracking your health
Cardiogram - an example of an Apple Watch app for monitoring cardiac health
Telehealth companies for private practices provide software-as-a-service (SAAS) technology and telehealth program support to small or solo practices wanting to add telemedicine to their patient service offerings. When choosing a platform, cost is not the only consideration: integration into the EHR, whether patient acquisition support is available, making sure HIPPA and privacy concerns are addressed, and technology ease-of-use are also important factors to consider.
Spruce Health - a comprehensive communication platform for digital care with lots of useful practice features
Doxy.me - a secure and free (!) telemedicine platform with paid versions for more features like HD video
eVisit - a telemedicine platform that claims to have hosted more telemedicine visits than all other platforms
Kareo - a telemedicine platform with claims to the most advanced database of telemedicine insurance rules to ensure reimbursement
These companies provide technology and infrastructure to help larger clinics and hospitals implement a telemedicine program.
American Well - telemedicine services for health systems, health plans, employers, and physicians
InTouch Health - telehealth software and devices for consumer-initiated, specialty, and emergent care
Philips - hospital/enterprise telehealth for intensive care, medical/surgical, skilled nursing, and specialist consultation in the emergency department
SnapMD - a white-label telehealth software solution to virtualize your clinic
VSee - telehealth portals, web-based waiting rooms, and carts for large-scale providers like Walgreens and Walmart
Iris Telehealth - telepsychiatry services for healthcare systems
On-demand telemedicine companies deliver consumer-facing (and consumer-initiated) healthcare in real-time via phone or video conference, remotely connecting the patient to a care provider. Many insurance plans are now including on-demand telemedicine programs through these companies as an included patient service offering. As a provider, you can work part-time or full-time for one of these companies delivering healthcare services to virtual patients.
Teladoc - telephone and video conferencing technology for on-demand remote medical care via mobile devices, the internet, video, and phone
MDLive - provides patients, health plans, health systems, and self-insured employers with access to board-certified doctors, pediatricians and licensed therapists via online video, phone, or mobile app
Doctor on Demand - a platform for virtual visits with board-certified doctors and licensed psychologists available with and without insurance
Learn more about working for an on-demand telemedicine company in our types of jobs in telemedicine article for providers.
Asynchronous (or store and forward) telemedicine companies capture patient data to be shared at a later date with a remote medical provider. Information is captured through questionnaires or messaging services, analyzed by a professional, and then sent back to the patient or provider with a diagnosis and/or treatment plan. Many real-time telemedicine companies offer asynchronous services but there are some companies that specialize specifically in store-and-forward.
Sherpaa - provides patient care mainly through mobile messaging
Hims - a one-stop shop for men’s wellness and personal care, providing medical grade solutions for men’s hair loss, ED, skin care, and more
Hers - sister company to Hims, a women’s care destination for skin, hair, and sex concerns
K Health - a primary care app that connects patients with AI-driven information about symptoms and connects to local providers for text chat
Alpha Medical - a subscription service for online prescriptions for birth control, skin care, and cosmetic treatments like Latisse
HealthTap - a forum for patients to ask healthcare questions and get answers from real doctors
iClickCare - HIPPA-secure collaboration for healthcare providers
If you are interested in exploring career opportunities in telemedicine, there are a few resources to aid in your search.
Enzyme Health - a telemedicine-specific job board and facilitator matching providers to telehealth jobs that fit their specialty, schedule, and interests
ZipRecruiter - a job board that also houses telemedicine jobs but doesn’t specialize in telehealth
Indeed - a job board that also houses telemedicine jobs but doesn’t specialize in telehealth
From telemedicine staffing to telehealth job matching and career support, Enzyme Health is your best bet. At Enzyme Health, we connect top clinical talent to innovative healthcare companies, offering clinicians more career flexibility. Current clients include top telemedicine companies like Doctor on Demand, MDLive, Hims / Hers, Intouch Health, and Parsley Health.